Locked out in Putney? We're at your door in 20-30 minutes.

Most jobs across SW15 and the wider South West London area we reach in 20 to 30 minutes from your call. If we are tied up on a job that is running long, we will tell you honestly on the phone rather than promise a time we cannot keep.

We give you an honest price on the call before we set off, with no call-out charge and no fix, no fee. Standard cylinder work settles at the lower end; the higher end is for high-security locks, out-of-hours emergencies or jobs needing a replacement fitted.

No, we do not add an emergency premium. Our regular rates apply from 9am to 9pm, whether it is an urgent call-out or a booked appointment. Outside those hours a standard out-of-hours rate applies, as is normal for emergency locksmith work. Either way, we give you a clear price on the phone before we set off.

For most lockouts, no. Where a door has simply shut behind you on a standard cylinder, we gain entry without damage and you keep the same lock. Where a lock has already failed or has to be replaced, the door itself is never damaged and we carry the common replacements on the van.

Yes - we carry public liability insurance up to £5 million, every locksmith is DBS/CRB checked and independently trained, and we fit to British Standard BS3621 on external doors. We are happy to confirm our cover before we arrive.

Yes. BS3621-compliant locks and anti-snap cylinders are our standard fit, and we supply trusted brands including ERA, Union and Yale. We provide the receipts and paperwork insurers ask for.

Putney and the surrounding South West London areas - from East Putney and Roehampton to Southfields, Barnes and beyond. If you are nearby, just call and we will tell you our ETA.